Q: What are the system requirements of your product and what browsers does it support?
A: Intertech Converter works on Windows 95, 98, ME, NT4, 2000 , XP and Vista.

Q: I have some concern to fill my credit card information online, can I order otherway?
A: Yes. Available ordering options include: by Credit Card, by Postal Mail, by Phone, by Purchase Order. Just click the Buy Now! link, select the ordering option and follow the instructions.

Q: How will I receive the product?
A: Immediately after purchasing you will receive a private download link for the full version.

Q: Why do I need an Ipod video converter?
A: The Ipod can not play all video formats (WMV, ASF, RM,MPEG 1,2 , etc). That is why you need to convert those unsupported file formats to a supported format which the player would recognize.

Q: Do you provide free technical support to your product?
A: Yes, we provide free technical support to our users and we will respond all technical support email in 4working hours.

Q: Can I store converted files on my computer?
A: Yes. Open the software and before you start the conversions, click "Select Output Folder." Choose the folder you want the files stored in. Click "Convert." The files will be saved in the folder you chose, and you can transfer them to your iPod anytime.

Q: What's the difference between the free trial and the real version?
A: All of the features are the same - but the free trial only converts part of your chosen video file.

Q: Can I re-download the program without having to pay again if my computer crashes?
A: All you have to do is to send us an e-mail and our support team shall send a download link from which you can get a fresh copy of the software.

Q. What are the differences between the Standard and the Pro version?
A. The standard version can only convert to Ipod video format. The Pro version can convert to the most widely spread and used formats. Please click here to see a list of the supported formats.

Have some other questions?
Please contact us at support@itipodconverter.com